Dear Northwest Crossing Homeowners Association,
AT&T is excited to announce we are upgrading our network and are scheduled to begin work in your area in the month of November. AT&T crews will bring cutting-edge Internet technology and lightning-fast 1 GBPS speeds on AT&T’s 100% fiber network, delivering a reliable, ultra-fast Internet connection with speeds up to 1 GBPS and a better Wi-Fi experience with expanded coverage.
Q: What is AT&T doing in my neighborhood?
A: Our experts are working hard to bring a cutting-edge 100% fiber network directly to your home — delivering speeds 20 times faster than the average cable customer!
Q: What is AT&T Fiber?
A: Our premium 100% fiber network delivers Internet speeds up to 1 GBPS and a connection you can count on. Plus, it includes our latest Wi-Fi technology and equipment for expanded coverage and support for all of your devices.
Q: How long is this upgrade going to take?
A: You can count on our crews to work quickly, as well as minimize any disruptions to your neighborhood.
Q: How is this new 100% Fiber network better?
A: Fiber-optic cable can send higher volumes of information over longer distances, allowing it to travel faster over your Internet connection. That means less waiting or buff
We’re committed to keeping you informed throughout the process. To do this, we’ll be:
- Distributing door hangers to neighborhood residents before construction begins.
- Placing yard signs where permissible to notify residents of the construction taking place.
Both the door hangers and yard signs have a contact number and email address for our construction help desk, which is below, so we can provide a timely response to any questions.
Phone number: 210-829-5095 (available 7 a.m. – 4 p.m. CST; please leave a voicemail if no answer)
E-mail address: firstname.lastname@example.org